Digital Voice Logging Recording for Homeland Security

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Homeland Security

Homeland Security’s mission is to anticipate, preempt and deter threats to the homeland whenever possible. The ability to respond quickly when such threats do materialize is essential.

Dynamic Instruments DI RELIANT® has over 800 channels of radio and telephone recording at US Customs Border Patrol in Florida. The expertise gained by Dynamic Instruments in deploying ruggedized tactical mobile recording systems and digital audio radio voice recorders for use in military operations has been a cornerstone in their architecture of a reliable digital voice audio logging solution for Homeland Security operations.

Since 9/11, a continuous security challenge of capturing all inbound and outbound audio mission critical recordings from telephone and radio conversations is imperative. It is an absolute requirement for users to find and retrieve the recorded calls quickly and to playback the recorded conversation.

Additional features that can be added to enhance the DI RELIANT® PSAP Recording solution:
  • VoIP - True VoIP integration with input via SPAN Port/VLAN
    • Integrates into the Reliant chassis without the need for additional pieces of hardware
    • Combine VoIP, Analog and Digital into one rack mount unit
  • ANI/ALI
  • Radio ID
  • Centralized Storage - Data from multiple loggers can be stored in a central area
  • LAN Based DVD Playback - Play archived DVD-RAM discs right at your desk
  • Contact Closure - Trigger the segmentation of one call to another
  • Alarm Broadcast - On a defined alarm condition:
    • Send email notification
    • Call or page a telephone number
    • Trigger external lights, buzzers etc.

A customized installation plan designed for your specific requirements is available. Please Contact Us for further information.

Digital Voice Logging Recording for Homeland Security

  • DI Reliant
    Core component of DI state of the art digital voice recording solution.
  • DI VoiceVault
    Voice logger designed for the PSAP dispatch environment
  • Enhanced Courier
    Software application that provides remote access, playback and processing of call data.
  • Courier
    Allows the retrieval, processing and playback of call data
  • DI InSight
    Quality assurance software used to evaluate, measure and track staff performance.
  • DI Record on Demand
    Provides direct control over the starting and stopping of individual channel recording and tracking of agents.
  • DI SDK
    Application programming interface for establishing a connection with a DI digital voice logger system.
  • CallSafe
    Fault tolerant and secure external data storage device
  • NetFLARE
    Alarm notification software
PSAPLogging is a division of
Executive Communication Systems
1445 Donlon Street, Suite 1
Ventura, CA 93003-5639, USA