Executive Communication Systems, Inc. and Dynamic Instruments, Inc. FAQ's

Digital Voice Recording

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FAQ's


Who is www.PSAPLogging.com?

A division of Executive Communication Systems, Inc. (ECS) located in Ventura, California that specializes in digital voice logging and quality assurance products for PSAP Dispatch Centers.

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What is ECS's role with Dynamic Instruments, Inc?

Dynamic Instruments, Inc. (DI), a leading manufacturer of digital audio radio voice recording systems, markets their products through certified factory trained partners. ECS is a certified factory-trained partner in California for the DI line of Voice Loggers.

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Why does ECS focus on the PSAP environment?

Due to the rock solid dependability of the DI product line, it is a perfect fit for the analog/digital/radio/VoIP recording requirements in a typical PSAP dispatch center. Many of our competitors have reduced the quality of their hardware and focused on other markets that don't need mission critical recording. We feel the strengths of a solution from ECS/DI are best served in a PSAP dispatch center environment.

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How can I view a demonstration of digital voice radio logging or dispatcher evaluation products?

Contact sales@PSAPLogging.com for remote and on-site demonstrations.

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Is toll free voice logging sales and support available?

Yes, (800) 644-9525

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Does ECS offer 24 hour / 7 day mission critical support on digital voice radio recording and quality assurance products?

Yes

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Does ECS offer custom service options on digital voice audio logging and quality assurance products?

Yes

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Is on-site service available from ECS in the State of California for our digital voice audio recording and quality assurance products?

Yes

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If I am located outside of California can I purchase voice logging products?

Yes, please email sales@PSAPLogging.com and we will have the dealer in your area contact you directly.

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What is the largest voice logging installation ECS has implemented?

320 Channels at San Diego Police Department.

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How long has ECS been in business?

Over 16 years

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How many customers does ECS have?

Over 25,000 customers worldwide

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Are DI/ECS voice radio recording products available on California State Contract?

Yes, contact sales@PSAPLogging.com for more details

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Where are the digital voice recorders and quality assurance products offered by ECS manufactured?

In San Diego, California by Dynamic Instruments, Inc. - www.dynamicinst.com

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Are voice loggers sold by ECS ISO:9001:2000 certified?

Yes

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Is the hardware used to manufacture the Dynamic Instruments, Inc. digital voice loggers COTS (Commercial off the shelf) IBM compatible hardware?

Yes

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How long has Dynamic Instruments, Inc. been in the digital voice recording and quality assurance business?

Over 22 years

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How many customers utilizing voice loggers does Dynamic Instruments, Inc. have installed worldwide?

Over 2,500

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PSAPLogging is a division of
Executive Communication Systems
1445 Donlon Street, Suite 1
Ventura, CA 93003-5639, USA